1) Payment Policy

We request payment in advance on a weekly basis. No refunds are given for days when the student is not in attendance. In exceptional circumstances an agreement may be reached to pay in arrears; however, you will still be committing to pay for the full amount.

Late Payment: Should fees not be settled within two weeks of the starting date, the student will be asked to cease to attend.

Private lessons: A 24hr cancellation notice in writing via email to Soul 2 Sole University must be given for private classes. Otherwise, fees will remain payable. Should you give 24hrs notice, Soul 2 Sole University staff will reschedule the private lesson.

BOOKING POLICY 

When booking a private session there is mandatory non-refundable deposit required to secure your booking date and time slot. Once you have made your deposit payment and secured your booking you will be contacted via email/text. For Group Privates please email Dance@Soul2SoleUniversity.com 

Workshops: Places are only secured once full payment has been made. No refunds apply to all workshops unless it’s canceled by Soul 2 Sole University due to a fault on the company’s behalf.

CLASS POLICY 

You can NOT register for a class online within 1 hour of a class. There is a $5 fee for registration outside of this site. $* fee at the door. To register for a class outside of this site text 862.250.5456. 

Class Credit is NOT honored. Refunds are granted if requested at least 2 hours prior to class start time. SAME DAY REGISTRATION PAYMENTS ARE FINAL. NO EXCEPTIONS. 

Soul 2 Sole University reserves the right to change fees without prior notice. However, we will endeavor to inform parents and students of any changes as soon as possible.

Cancellation of Classes: If classes are canceled due to the fault of the company the time will be made up, or fees will be deducted from the following month’s fees. This will be done at the discretion of Soul 2 Sole University We will not be financially liable for classes or dates canceled due to events beyond our reasonable control. We retain the right to change the advertised program of classes in the event of illness or other circumstances beyond our control such as bad weather.

There is a $50 cancellation fee for cancellations made within 2 hours of a booking for a private event or group session.

2) Cancellation of Monthly Notice Policy

Notice of two weeks must be given in writing if a child wishes to cease attending lessons. Fees will still be due even if the student is unable to attend class until the completion of the notice period. Fees will not be refunded if a student decides to leave during the course. Should a student leave for medical purposes (a Doctor’s letter will be required in these circumstances) membership may be paused.

3) Attendance Policy

It is a fundamental necessity for the teacher/choreographer to have the time to work with the students; therefore all pupils are expected to meet a 80% minimum attendance. Parents are asked to contact us via email when their child is absent.

Promotion training: Students working towards promotions will be notified at the teacher’s discretion. Should the class be attended once a week, an average of 1 academic year will be necessary to be eligible for promotion. Only once the required standard is attained will students be put forward for promotions Should their attendance fall below the minimum, we reserve the right to postpone the examination date. 

Choreography for Performances: When working towards group choreography for competitions or performances, should attendance drop bellow 80% we reserve the right to alter students’ positions and if deemed necessary, he/she will be removed from a section or the whole piece.

4) Lateness Policy

Students are expected to arrive on time. Dance is a physical activity that requires the body to be warmed up in order to execute movement safely. Late students miss the proper warm-up and therefore may sustain an injury. Students who arrive more than 10 minutes late may be asked to observe the class for reasons of health and safety. Parents will also be held accountable if tardiness continues.

There is a $10 inconvenience fee per person when group is over 10 minutes late to a private  group session.

5) Dress Code & Lost Property Policy

Students must present themselves in a tidy manner at all times. During lessons correct uniforms must always be worn (appropriate pants/shorts, sneakers and Soul 2 Sole University shirt)   Should the teacher deem the attire unsafe, we reserve the right to prevent the student from taking part in the activity. This is done as a matter of health and safety. 

If you have any questions regarding the dress code for a particular lesson, please ask the teacher or email info@soul2soleuniversity.com

Soul 2 Sole University does not accept responsibility for items lost or stolen, although anything we do find will be placed in lost property.

6) Behavior Policy

During lessons, students are expected to behave in a polite manner. They are expected to listen and we discourage unnecessary talking. If a student is causing disruption to others’ learning they may be asked to leave the class. If that is the case the student's parent/guardian will be notified.

Any unacceptable behavior from students and/or parents/carers will not be tolerated. Unacceptable behavior by pupils may result in exclusion from current and/or further activities. Parents or family members may be banned from premises, events and/or performances.

7) Anti-Bullying Policy

Soul 2 Sole University recognizes that every child has the right to enjoy a life free from bullying; therefore we will always take seriously all allegations of bullying and are committed to deal with it effectively when it does happen. We will always endeavor to work with students and parents to prevent it from happening.

8) Health and Safety

Soul 2 Sole University  seriously take their responsibility to ensure the health and safety of all participants, teachers, and volunteers; and takes appropriate measures to make sure the environment is safe for all.

The School will undertake regular risk assessments regarding premises hired and any concerns will be raised with the providers.

Dance is as an active engagement as any sport, and whilst every effort is made to avoid them, injuries can happen. The school accepts no responsibility for injuries sustained via any means other than a teacher’s negligence.

Our full Health and Safety procedures can be found here.

9) Appropriate Physical Contact Policy

Teaching dance is a physical activity and appropriate physical contact between students and teachers in class in essential to training. Soul 2 Sole University recognizes that such physical contact is a potentially complex area, and the company also fully recognizes it’s responsibilities for safeguarding students and teachers and for protecting their welfare.

The following principles and procedures are in place to fulfill the company’s obligations:

a. Contact by the teacher is made with a particular awareness of the needs of each individual to assist the dancer in correcting placement.

b. All teachers will treat any physical contact with due sensitivity and care, and with due regard for the wishes of the student.

c. Contact will not involve force or the use of any instrument.

d. Teachers will be mindful of location and avoid situations where they are isolated from the student; a one to one class should be held in studios and dance areas with windows or with the parent/carer present.

e. Students and parents are encouraged to discuss any worries with any member of staff or an independent listener.

f. Both students and teachers should feel free to report any concerns to the designated safeguarding lead, Veronica Monk.

10) Media Use Rights Permission

We ask parents/guardians to grant permission for Soul 2 Sole University to take photographs and videos of the students. No personal information is ever used or linked to the photographs.

We ask for full rights to use the images resulting from the photography/video filming, and any reproductions or adaptations of the images for fundraising, publicity or other purposes to help achieve the group’s aims. This might include (but is not limited to), the right to use them in their printed and online publicity, social media, press releases and funding applications.

11) Safeguarding

Our prime responsibility is the welfare and well-being of all children in our care. As such we believe that we have a duty to the children, parents/main carers and staff to act quickly and responsibly in any instance that may come to our attention.

All staff and volunteers employed directly by Soul 2 Sole University will attend  monthly staff trainings during their employment, under Soul 2 Sole University LLC. No visitor shall be left alone with minors if they are not a part of Soule 2 Sole University staff.

Soul 2 Sole University will not disclose your contact information to third parties except where the law allows or requires, or where you have given permission to do so.  We may from time to time contact you individually about other carefully selected Soul 2 Sole University services which we think may be of interest to you.

Soul 2 Sole University reserves the right to change these terms and conditions at any time for the benefit of the business, staff or participants.